Contact Us
Head straight to the FAQ.
Service:
service@metaxsire.comBusiness Cooperation:
b2b@metaxsire.comOur Customer Support team will get back to you as soon as possible.
If you are experiencing app-related issues, please provide the following details to help us assist you efficiently:
- Description of the problem details.
- Toy name and purchase date.
- Your Phone model.
- Which country is the App used in?
- Screenshots or screen recordings will help us to understand the issue and fix it more efficiently. (if available)
